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Data Backup Purchase Considerations

There are many factors that make the the process of selecting a data backup solution difficult. Disaster recovery. Backup windows. Recovery time and point objectives. Cost. Resource management. The integration of information lifecycle management (ILM) and data archiving.

To determine the most beneficial and practical solution, businesses must weigh needs and resources – then counterbalance total cost of ownership.

In this whitepaper, we hope to make the decision a little easier by discussing each major purchase consideration and the characteristics of an ideal backup solution.

Recovery Objectives

Two of the most fundamental considerations when sourcing a backup solution are the recovery time objective (RTO) and recovery point objective (RPO).

Recovery time is the amount of time needed to completely recover systems in the event of a disaster, corruption, or outage. A company’s RTO, then, is a goal for recovery time established by the demands on the company to support customers, suppliers, stakeholders, and employees.

A company’s RPO is a goal for acceptable data loss tracing back to the point of the most current data copy and therefore is a maximum span of transacted data a company is willing to lose. The RPO is contingent upon the value of lost data and other risks such as reputation and competitive standing.

An ideal backup solution would provide the fastest recoveries, translating into RPOs and RTOs approaching 0 minutes (or as close as possible).

Ease & Reliability of Restores

Any backup method is useless unless the data recovery is speedy and reliable. When considering backup options, the restoration process should be scrutinized as thoroughly as the backup process itself. If the data required for a restore isn’t easily searchable or if it takes a long time to restore because of the medium, your recovery time suffers – and it isn’t an ideal solution.

Disaster Recovery

Disaster recovery is the process of restoring a site (the systems and data of an entire facility) in the case of a disaster. Storing backups offsite is the cornerstone of any successful disaster recovery plan. Aggressive disaster recovery plans may also incorporate replicated hardware, software, and applications hosted in a secure, offsite facility.

Labor / Maintenance / Simplicity of Process

The labor and maintenance required for a backup process are often overlooked at the time of purchase. If cost is a primary concern, the time required for backups, restores, and recoveries must be included when considering the total cost of ownership for any backup solution.

The simplicity of processes in general must also be taken into consideration. Since human error is commonly cited as a top reason for failure; the more complicated, the more problematic the backup method.

Hardware Utilization / Backup Windows

With corporate data volumes typically growing 50% or more each year, backup windows are growing faster than many IT professionals can handle. An ideal backup solution must complete the backup process during business downtime or be able to support backups during production hours. Obviously, the shorter the backup window, the better.

Security / Encryption

Protecting your data via backups is pointless if the backup copy is lost, stolen, or destroyed. The ideal backup solution ensures data is in a secure, encrypted state at all times. All storage and transportation methods must protect the data while ensuring its integrity – with as few potential points of failure as possible.

Hardware & Software Interoperability

For internal solutions in particular, IT professionals must ensure compatibility between servers, backup hardware, and software. For tape-based backup solutions, there may also be “read” issues from one tape drive to the next.

Scalability

Very few of us would say their corporate data is going to decrease next year. Any good backup solution offers scalability. And the easier it is to scale, the better.

Compliance

Sarbanes-Oxley, Gramm Leach Bliley, HIPAA, and other regulations imposed in recent years mandate backup and recovery safeguards with the threat of penalties if these controls are overlooked. The trickle-down effect has conditioned auditors to look for documented controls even with non-regulated businesses that may supply or interact with regulated companies.

Nearly all disciplined backup solutions will satisfy the data protection provisions set forth by compliance regulations. However, to comply with any disaster recovery or business contingency mandates, backup data must be stored securely offsite and be recoverable within a reasonable time.

Cost

Though it probably shouldn’t be, hardware cost is often the bottom line for most companies. If cost is going to play a big part in your decision, make sure you consider the total cost of ownership – including labor, maintenance, and support alongside hardware and software costs.


Once you’ve determined your needs and analyzed how the available backup solutions satisfy each requirement, there is still the remaining question of whether to use an in-house solution or an out-tasked service.

Learn the pro's and con's of in-house and out-tasked solutions by reading Chapter 1 of AmeriVault's Backup Essential Guide today!


Want to learn more?  Check out the following whitepapers:

"We’ve been a client since 2002 because we trust AmeriVault – the service, the support, everything.  AmeriVault is a trusted colleague that understands my storage needs and issues."

 - Caplin & Drysdale